Despite the increasingly concern about mobile risks and possible digital identity theft, mobile phone users in Nigeria, South Africa and other parts of the continent mobile users still uses their favourite messaging platforms and applications.
This was revealed in a new research carried out by KnowBe4 among over 700 smartphone users in Nigeria, Mauritius, Egypt, South Africa, Kenya, Ghana, Morocco and Botswana.
The KnowBe4 Mobile Users in Africa survey gauged the opinion of Africa’s mobile users on the recent decision by WhatsApp to update its terms and conditions, sharing metadata with the rest of the Facebook group of companies.
The survey found that not only did majority of the respondents across Africa intend to continue using WhatsApp, their favourite alternative is Facebook Messenger.
“It is interesting to see that while most mobile users are concerned about their online privacy, Facebook Messenger, which was listed as the top alternative chat app, collects much more data than WhatsApp. This indicates that there may be a lack of understanding about the actual risks and implications of the new policy,” Collard said.
For most phone users, the convenience of the platform outweighs concerns about privacy risks, with over half of the respondents saying they had concerns but would continue using WhatsApp, even though they may have signed up to use other messaging tools.